Job Tasks:

• Perform intake interviews on prospective clients to determine appropriateness for program admission.
• Develop and initiate ongoing review of an individualized treatment regime for each client, which includes needs assessments and goal attainment planning to ensure the client receives needed services.
• Refer clients to other agencies to receive additional needed services not offered by CRR including and ensure follow-up of accessing those services as appropriate.
• Report on client participation in program to referral source in agreement with the client release of information, and consistent with confidentiality regulations.
• Complete and maintain accurate client files consistent with funding and program guidelines, including written needs assessment, client progress notes, goal attainment plans, urinalysis logs, release of information forms, monthly reports to parole/probation officer, etc.
• Schedule, observe, and process client urine specimens to determine drug use status.
• Complete accurate daily and monthly records of client activity in the program to provide data for program evaluation.
• Attend supervisory sessions to receive feedback and direction on job performance.
• Participate in staff meetings for program operations, information, and problem solving.
• Attend training session to improve job knowledge and promote personal development.
• Other duties as assigned.

Program Compliance Expectations

• Implement policies, best practices, guidance, standards to create framework for effective services.
• Implement department programming and selected service model.
• Understand and implements program /department organizational development to increase efficacy, better services, and outcomes.
• Use and ensure the compliance of all protocols as required by funding sources.
• Complete and submit timely and accurate documentation; financial/program paperwork, forms, letters, surveys, reports, meeting notes, and all other required correspondence, ensuring it is according to departmental standards.
• Knowledge of general office practices and procedures and uses them effectively to streamline work.
• Report to the program supervisor on the overall successes and issues regarding program.
• Through the Quality Management Program look for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Agency Compliance

• Consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Follow instructions; takes responsibility for own actions; keeps commitments; commits to complete additional work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Read, understand, and follow CRR Policies and Procedures.
• Maintain appropriate levels of documents regarding files, reports, correspondence, personnel, and financial paperwork.
• Attend meetings as scheduled.
• Communicate proactively and professionally with peers and stakeholders through phone and emails.
• Follow all regulatory requirements for reporting suspected abuse or neglect.